Privacy Policy

Last updated: 07/02/2026

This Privacy Policy describes how ShiraSeal (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit or make a purchase from shiraseal.com.

We comply with the General Data Protection Regulation (GDPR) and applicable European data protection laws.

1. Who we are

Business name: ShiraSeal
Website: shiraseal.com
Contact email: [email protected]

2. What Personal Data We Collect

When you use our website, we may collect:

a) Information you provide directly

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via Stripe — we do not store card numbers)

b) Automatically collected data

  • IP address
  • Browser type and device information
  • Pages visited and actions on the site
  • Cookies and similar technologies

3. How We Use Your Data

We use your personal data to:

  • Process and fulfill orders through WooCommerce
  • Process payments securely via Stripe
  • Ship orders using Packlink PRO
  • Communicate about orders or support requests
  • Prevent spam, fraud, and abuse
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

  • Performance of a contract (to fulfill orders)
  • Legal obligation (tax and accounting laws)
  • Legitimate interests (fraud prevention, site security)
  • Your consent (cookies, marketing if applicable)

5. Third-Party Services

We share necessary data with trusted services:

Stripe (Payment processing)

Stripe processes payments securely.
Privacy policy: https://stripe.com/privacy

Packlink PRO (Shipping & logistics)

Used to manage shipments and delivery information.
Privacy policy: https://www.packlink.com/en-GB/privacy-policy/

Anti-spam services

(e.g., Wordfence)
Used to detect fraudulent or automated activity.

These providers comply with GDPR or equivalent data protection standards.

6. Cookies

Our website uses cookies to:

  • Enable essential site functionality
  • Remember cart and session data
  • Analyze site usage
  • Prevent spam

You can manage cookies through your browser settings.

7. How Long We Keep Your Data

We retain personal data only as long as necessary:

  • Order data: as required for legal and accounting purposes
  • Customer accounts: until deleted by user or requested
  • Marketing data: until consent is withdrawn

8. Your Rights Under GDPR

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact: [email protected]

You also have the right to lodge a complaint with your local data protection authority.

9. Data Security

We implement security measures including:

  • SSL encryption
  • Secure hosting
  • Limited access to personal data
  • Trusted third-party processors

However, no system is 100% secure.

10. Children’s Data

Our website is not intended for children under 16.
We do not knowingly collect personal data from minors.

11. Changes to the policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on this page.